This is the web site of The Kitten and The Goat, 9 New Shambles, Kendal, Cumbria. It is owned and maintained by Pandy Grenville-Evans, from within the UK.
The Posh Dog Clothing Company is a brand name owned by Pandy Grenville-Evans – all patterns and art work belong to The Posh Dog Clothing Company.
The Kitten and The Goat is providing this site and its contents on an “as seen” basis and makes no representations or warranties of any kind, either express or implied. I do my best to keep the site and sales up to date – if orders cross I reserve the right to cancel or substitute – but will always contact you first. I go to great lengths to be accurate in the item descriptions so you can get the best idea of what they really look like. I am human and I do make mistakes – If you feel you have been misled, be assured it is human error and I will go out of my way to ensure the final outcome is a happy one for all parties
In no event shall The Kitten and The Goat be liable for special, indirect, or consequential damages or any damages whatsoever. In an effort to provide our customers with the most current information, we will, from time to time, make changes in the contents and in the products or services described on this site.The prices advertised on this site are for orders placed through our site facility. The Kitten and The Goat is a very small enterprise and is not registered for VAT. Special commission prices will be quoted for before a commission is started – and a scan/photo will be sent before final payment is due.I reserve the right to limit sales.USER COMMENTS, FEEDBACK, AND OTHER INFORMATION SUBMISSIONS PROVIDED BY YOU
I will not allow any unlawful, threatening, libellous, defamatory, inflammatory, pornographic, animal/human abusive or profane material to be presented on this site, my blog, Facebook or twitter nor do I expect any to be sent to me. This site operates under a policy of truth and understanding.
These days any personal information on a computer has to be treated with great care, I appreciate your trust and want you to feel confident in my services and security as it relates to your personal information. This is my personal promise to you: –
– The only personal information I have for you is your address to send the goods ordered – and your email to contact you. At no time do I have any banking information.
– I only sell my craft items. I do not sell e-mail addresses or share them with any third party in any form, ever, under any circumstances. I respect your privacy and appreciate your business. At no time do I ever provide your account contact or payment information to any third party.
– The information that you provide is used for such purposes as responding to your requests, fulfilling orders, customizing my site to make it easier for you, improving my store features, and communication with you. I do not receive or store any personal financial information. If you use Pay Pal – their normal security conditions apply and I am not privy to the information. The same applies when you send a cheque.
– If you have any concern about privacy of your personal information as used and collected within our website, please send me a thorough description and I will do my utmost to resolve it.
I do ask you to also respect my personal privacy too. The kitten and The Goat often work from home – this is a private address and home to our loved ones. Please do not pass on my personal details for any other reason than a friendly one. You are welcome to collect from the house – please contact me first.
In the unlikely event that your purchases arrive damaged I offer a 14 day refund policy. Please contact me within 24 hours of receipt to inform of the damage. When the products have been returned to me I will assess the item/s and if I find the damage has occurred during transit or as a result of a problem during manufacture I will either provide a replacement product or where possible repair the item. This will then be returned to you at no cost.
If the goods arrive and you have changed your mind – you have 14 days to return them to me for a refund. Goods must be returned in the original condition, still packaged and undamaged.
I conform to the General Data Protection Regulations (GDPR May 2018).